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by slutexpress
Thu Oct 12, 2017 10:03 pm
Forum: Technical Support
Topic: Bitcoin.com Mobile Wallet Bug Funds LOST
Replies: 10
Views: 3427

Re: Bitcoin.com Mobile Wallet Bug Funds LOST

Thanks for the tips, still no dice.

I don't know if it's a much deeper problem, but I cannot see the wallet address that I sent the funds to when it shows all 'unused addresses'.

If Bitcoin.com has a support team, I would be willing to give my seed phrase, because at this point I'm clueless as ...
by slutexpress
Thu Oct 12, 2017 8:23 pm
Forum: Technical Support
Topic: Bitcoin.com Mobile Wallet Bug Funds LOST
Replies: 10
Views: 3427

Re: Bitcoin.com Mobile Wallet Bug Funds LOST

Hi there,

We do not control the private keys to your wallet (as noted during wallet setup, these are generated and stored solely on your device) so we are unable to assist with moving any funds to or from any wallet, however if you cannot see the funds in your Bitcoin.com wallet (and they were ...
by slutexpress
Thu Oct 12, 2017 7:13 pm
Forum: Technical Support
Topic: Bitcoin.com Mobile Wallet Bug Funds LOST
Replies: 10
Views: 3427

Re: Bitcoin.com Mobile Wallet Bug Funds LOST

That's what I thought guys, I assumed you could hit 'Generate New Address' as many times as you would want, and still be able to send to the original Wallet Address that was generated the first time.

Here's a TX ID of the original funds being sent, it was for 1.506 BTC: https://blockchain.info/tx ...
by slutexpress
Thu Oct 12, 2017 11:26 am
Forum: Technical Support
Topic: Bitcoin.com Mobile Wallet Bug Funds LOST
Replies: 10
Views: 3427

Bitcoin.com Mobile Wallet Bug Funds LOST

So this happened to me yesterday, I was selling to someone using a Bitcoin.com wallet and they told me the address to send to. I sent the funds, and told them to confirm they had received the fund after 1 confirmation. They had accidentally hit 'Generate New Address' near the Receive section, and ...

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