Hello,
I just made the same mistake. I sent BCH from my Poloniex.com wallet, to my BTC wallet on bitcoin.com wallet. How do I recover this? Can someone provide some step by step directions.
Bitcoin.com is just one domain name used to promote Bitcoin. Bitcoin.com is not an official website. Just like nobody owns the email technology, nobody owns the Bitcoin network.
As such, nobody can speak with authority in the name of Bitcoin.