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by Potatu
Mon Nov 13, 2017 4:02 pm
Forum: Technical Support
Topic: Received transaction in Bitcoin.com wallet, initially pending/unconfirmed, now changed to unused
Replies: 1
Views: 1078

Re: Received transaction in Bitcoin.com wallet, initially pending/unconfirmed, now changed to unused

Ok, so now the unconfirmed transaction is visible again. Nothing fancy I did, though. But can anyone tell me why this happened?

So issue solved, I guess. Can I close or delete this topic myself?

Thanks!
by Potatu
Mon Nov 13, 2017 3:01 pm
Forum: Technical Support
Topic: Received transaction in Bitcoin.com wallet, initially pending/unconfirmed, now changed to unused
Replies: 1
Views: 1078

Received transaction in Bitcoin.com wallet, initially pending/unconfirmed, now changed to unused

Hi there,

I purchased BTC 0.02 last Friday, November 10. It was sent to my BTC adress generated from my Bitcoin.com wallet (1Ap38PHseeKk4yfm3v7asuhjQ9SY4W5kn). It showed up there within minutes, but remained unconfirmed for days (I understand why due to recent events on the blockchain, etc.). Now ...
by Potatu
Wed Aug 16, 2017 1:12 am
Forum: Wallet
Topic: Bitcoin.com Wallet Issues Megathread
Replies: 187
Views: 97674

Re: [Bitcoin.com Wallet] Network error when sending funds

Thank you, I do appreciate the response

You're very welcome, and I really am very sorry that I can't do more to assist at this current point in time. Our devs are the only ones that can resolve the problem. :(


Thanks for the response, Fremont.

Still kinda spooked, but feel a bit (just a tiny ...
by Potatu
Wed Aug 16, 2017 12:28 am
Forum: Wallet
Topic: Bitcoin.com Wallet Issues Megathread
Replies: 187
Views: 97674

Re: Network error when sending funds [merged]

@bitcoin.com

Dudes...no response from mods whatsoever...what the hell is going on?

I need my bitcoins.

A response would be in order.
by Potatu
Wed Aug 16, 2017 12:10 am
Forum: Wallet
Topic: Bitcoin.com Wallet Issues Megathread
Replies: 187
Views: 97674

Re: Network error when sending funds [merged]

Where are the mods? What the hell is going on with the servers?

No info whatsoever...why?
by Potatu
Tue Aug 15, 2017 11:01 pm
Forum: Wallet
Topic: Bitcoin.com Wallet Issues Megathread
Replies: 187
Views: 97674

Re: Network error when sending funds

Yeah, same problem(s) here, too.

"Network error" and/or "could not update". Last connect was 10 hours ago, since then nothing.

On Windows 10 btw.

Gib bitcoin balance, plz!
by Potatu
Tue Aug 01, 2017 8:01 pm
Forum: Technical Support
Topic: Bitcoin.com wallet backup
Replies: 14
Views: 5175

Re: Bitcoin.com wallet backup

You should NOT email them to yourself.

^This is particularly important; there are very few circumstances in which you would ever need to email private keys, and it is always a security risk to do so. Email was mentioned as the ability to copy the private keys to your device's clipboard via the ...
by Potatu
Tue Aug 01, 2017 7:59 pm
Forum: Technical Support
Topic: Bitcoin.com wallet backup
Replies: 14
Views: 5175

Re: Bitcoin.com wallet backup

The 12 word wallet seed is all you need for a backup.
You should NOT email them to yourself.
Write them down with a pen and paper, and put them somewhere safe.

If your current computer with your wallet breaks, you can just enter those 12 words into a new install of our wallet software, and ...
by Potatu
Tue Aug 01, 2017 6:41 pm
Forum: Technical Support
Topic: Bitcoin.com wallet backup
Replies: 14
Views: 5175

Re: Bitcoin.com wallet backup

And what does a wallet export do, as you described firstly in your reply?
by Potatu
Tue Aug 01, 2017 6:36 pm
Forum: Technical Support
Topic: Bitcoin.com wallet backup
Replies: 14
Views: 5175

Re: Bitcoin.com wallet backup

Hi Fremont,

Thanks for the quick response!

Ok, so I'm gonna go full noob here (as I am one and I'm atechnical as fuck). I thought I understood a bit about the workings of the wallet, but I see now that I don't. So here goes my interpretation:


- I have my private key safely stored somewhere (on ...
by Potatu
Tue Aug 01, 2017 6:19 pm
Forum: Technical Support
Topic: Bitcoin.com wallet backup
Replies: 14
Views: 5175

Bitcoin.com wallet backup

So if I backup my Bitcoin.com software wallet, where does my backup go, i.e. where can I find the backupfile on my desktop? At least, I'm under the impression it's a software wallet, since I installed it on my desktop.

I'm expecting a .dat file somewhere, but where the hell is it?

Thanks in advance!

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