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by davenk
Sat May 27, 2017 11:25 pm
Forum: Technical Support
Topic: My BTC never transferred and my money taken from my bank
Replies: 18
Views: 8230

Re: My BTC never transferred and my money taken from my bank

I've received my bitcoins, it was calculated at the moment when the transaction was approved, so I have paid 1095 USD, they sent me after 3 days, 0.4 BTC when the value of 1 bitcoin is 2000 USD. This is fraud, I will take the necessary legal actions about this.
by davenk
Sat May 27, 2017 9:47 am
Forum: Technical Support
Topic: My BTC never transferred and my money taken from my bank
Replies: 18
Views: 8230

Re: My BTC never transferred and my money taken from my bank

It has been 3 days since my payment was approved, money cleared out from my bank account, I still haven't received my bitcoin or any replies to my last email, it will be a scam to send me the value of 1000 usd that I paid 3 days ago in Bitcoins now, so I've asked for a refund. I am waiting for their ...
by davenk
Thu May 25, 2017 1:47 pm
Forum: Technical Support
Topic: My BTC never transferred and my money taken from my bank
Replies: 18
Views: 8230

Re: My BTC never transferred and my money taken from my bank

After I have already sent emails regarding my last payment, telling them that I have received the email telling me that the payment got through and the transfer has been successfully completed, they didn't even check my payment ID number, they gave me a default answer:

Due to spiking demands, we ...
by davenk
Thu May 25, 2017 11:58 am
Forum: Technical Support
Topic: My BTC never transferred and my money taken from my bank
Replies: 18
Views: 8230

Re: My BTC never transferred and my money taken from my bank

You are responsible for the services that your partners are offering, so don't blame someone else. The transaction is successfully completed and the money have been transferred to their account, it's not a pre-auth transaction anymore.
I was using their services because it was supposed to be faster ...
by davenk
Thu May 25, 2017 11:51 am
Forum: Technical Support
Topic: My BTC never transferred and my money taken from my bank
Replies: 18
Views: 8230

Re: My BTC never transferred and my money taken from my bank

I have bought 2 times from Simplex, my payments have always been approved, also my last order from them was approved yesterday, I got the email saying that, but the BTC never arrived. I have also tried to contact them through all social media channels, support tickets, emails, etc. If they will send ...
by davenk
Thu May 25, 2017 10:07 am
Forum: Technical Support
Topic: My BTC never transferred and my money taken from my bank
Replies: 18
Views: 8230

My BTC never transferred and my money taken from my bank

No one is replying, I have created 2 support tickets, no one replied to them, support zero and the fees are the highest I have seen, rubbish website and support. I will also report them to my bank, they have my money in their account but my BTC never transferred.

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