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by Diana.uwu
Sat Mar 21, 2020 12:11 pm
Forum: Wallet
Topic: Trouble in Bitcoin account
Replies: 1
Views: 996

Re: Trouble in Bitcoin account

Hi there! You can search how to make a screenshot on the device that you are using or download a software that lets you make screenshots, but it's usually a built-in feature for most of the devices.
by Diana.uwu
Sat Mar 21, 2020 11:22 am
Forum: Wallet
Topic: Unable to send coins at all
Replies: 2
Views: 1125

Re: Unable to send coins at all

Hi there! Did you report this issue to the Bitcoin.com support team? If you did and specified your device information, then the issue will probably be fixed in the nearest releases. You can also import your wallet into any other device to send the funds from there. You can find other app releases he...
by Diana.uwu
Sat Mar 21, 2020 10:59 am
Forum: Technical Support
Topic: Importing wallet - Your help most appreciated
Replies: 1
Views: 944

Re: Importing wallet - Your help most appreciated

Hello Bernard! The right way to import the BTC wallet with the backup protected by the password via the desktop app would be the following: 1. Press on '+' on the main page of the app. 2. Choose 'Import wallet' 3. Enter the 12-word recovery phrase (single space between the words, no space after the ...
by Diana.uwu
Sun Mar 01, 2020 9:15 pm
Forum: Technical Support
Topic: Wallet APP crashing on load
Replies: 1
Views: 1320

Re: Wallet APP crashing on load

Hi! Is your app constantly crashing after the update? Please refer to our wallet support team - wallet@bitcoin.com. We would need more information so we could report the issue to the tech team and fix it.
by Diana.uwu
Fri Aug 30, 2019 11:14 am
Forum: Scam accusations
Topic: Games.bitcoin.com STOLE MY BTC??
Replies: 5
Views: 1247

Re: Games.bitcoin.com STOLE MY BTC??

Hello! We deeply apologize for taking so much time for resolving this issue, but we did not forget about it. Please kindly give us more time, we will restore your funds eventually.
by Diana.uwu
Fri Aug 30, 2019 10:49 am
Forum: Technical Support
Topic: Loss of money
Replies: 4
Views: 1630

Re: Loss of money

Hello! Please try to check the address carefully to make sure that you stated the right one. You can also enter your recipient address in any bitcoin explorer. As far as I know, this one should show unconfirmed transactions as well - https://blockchair.com/ There you can see all the transaction hist...
by Diana.uwu
Tue Aug 27, 2019 1:29 pm
Forum: Technical Support
Topic: Bitcoin Games - a lot of confirms, no deposit Topic is solved
Replies: 12
Views: 2168

Re: Bitcoin Games - a lot of confirms, no deposit Topic is solved

Hello! Thank you for reaching out to us. Please email us by games@bitcoin.com and provide a transaction hash of the lost deposit. We will fix this issue as soon as possible.
by Diana.uwu
Wed Jul 31, 2019 3:11 pm
Forum: Referral Links
Topic: bitcoin offer How to take part in this offer
Replies: 1
Views: 117

Re: bitcoin offer How to take part in this offer

Your topic was moved :!:
Referral links cannot be posted anywhere but on the referral board. Please use it instead next time.
by Diana.uwu
Wed Jul 24, 2019 3:54 pm
Forum: Bitcoin Discussion
Topic: Getting MeWe to use Bitcoin
Replies: 2
Views: 182

Re: Getting MeWe to use Bitcoin

Hi there! There is no company representing Bitcoin, so nobody should approve using Bitcoin as a payment method. Implementation of such feature fully depends on MeWe.

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