Why do I get an answer here on the forum but none, until now, from CEX.IO support witch I contacted ?
If I give you my User ID will you not pretend being me ? And asking to get my money ?
How do I know you are for real ? How do I know that you are CEX.IO ? Cannot anyone create a profile with that name, on this forum, even If they do not work for the company ? You don't use the normal way of contacting me, my E-mail ? And you don't reply to my request, with CEX.IO support received.
Can I give that information, my User ID, on this forum, without taking a risk ?
Thanks for helping me,
I am confused over this,
They have registered their forum account with an official CEX.IO email address. All forum accounts require manual email verification, so if the email address was fake they would not be able to activate the account. I'm afraid I cannot answer any of your other questions regarding why they are getting back to you on the forum and not their support system as Bitcoin.com has nothing to do with CEX.IO.How did you verify that this is "a member of staff of that company" ?
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