That used to bother me also. However, having received several malfunctioning units from them, I now wish they tested them longer. The last unit I received would only operate properly for a few hours and then would need a restart due to a faulty piece of hardware. Had they had a longer "burn-in" period, maybe they would have a lower malfunction rate.My biggest problem with bitmain is the fact that they "test" all of the miners they ship out for a few weeks before shipping. Every major release they drive the hashrate up to the point where the miner is much less valuable by the time they ship it.
I have only read good reviews of Bitmain miners over the past 12 months with only 1 complaint. Tens of thousands of these devices are in-use around the world.That used to bother me also. However, having received several malfunctioning units from them, I now wish they tested them longer. The last unit I received would only operate properly for a few hours and then would need a restart due to a faulty piece of hardware. Had they had a longer "burn-in" period, maybe they would have a lower malfunction rate.My biggest problem with bitmain is the fact that they "test" all of the miners they ship out for a few weeks before shipping. Every major release they drive the hashrate up to the point where the miner is much less valuable by the time they ship it.
It is interesting that they're releasing less efficient hardware at this point. I imagine the result of that trade off will be a more stable, more cost effective miner.
I'm quite familiar with their support. Believe me. The new mining luck factor should be whether or not your unit functions properly that you receive from Bitmain. Not having a US based warranty operation for a company their size and passing the additional costs of poor QC practices directly to their customers is shocking. You only need to check their R4 thread to hear others complaining about the same thing.I have only read good reviews of Bitmain miners over the past 12 months with only 1 complaint. Tens of thousands of these devices are in-use around the world.
If you ever have any problems with your Bitmain miners, go here and open a support ticket: https://passport.bitmain.com
This is a good option if you can find one in-stock: https://shop.bitmain.com/market.htm?nam ... r_for_home
I checked the R4 thread, no complaints: https://enforum.bitmain.com/bbs/topics/node21I'm quite familiar with their support. Believe me. The new mining luck factor should be whether or not your unit functions properly that you receive from Bitmain. Not having a US based warranty operation for a company their size and passing the additional costs of poor QC practices directly to their customers is shocking. You only need to check their R4 thread to hear others complaining about the same thing.I have only read good reviews of Bitmain miners over the past 12 months with only 1 complaint. Tens of thousands of these devices are in-use around the world.
If you ever have any problems with your Bitmain miners, go here and open a support ticket: https://passport.bitmain.com
This is a good option if you can find one in-stock: https://shop.bitmain.com/market.htm?nam ... r_for_home
Is this from a thread on bitcointalk.org? If so, that forum is compromised.I just took a quick look at their thread people actually use. Here's a quote I grabbed from the first post I saw.
"Phil, hope your percentage is better than mine... Got 2 R4's, one is hashing on one board so total of only 75% of the hashrate I paid for, and 50% failure rate (for this small sample size tho) "
Wow. I hope you don't think I'm spreading rumors or false information. I've personally experienced purchasing malfunctioning equipment from them and have been forced to use their absurd warranty return practices on multiple occasions... I say that not to hurt Bitmain, but to let potential purchasers know my experience so they can have all the available exponents of the equation. Most would think that sharing personal vendor experiences with the community is helpful.These indiviguals post false information, spread rumors and use other shady tactics to harm businesses otherwise in good standing, to pressure them and force them to use their software. This is extortion.
Best to stay away from bitcointalk.org, however, feel free to browse there at your own risk.The threads on Bitcoin Talk from actual users of Bitmain miners are the best source of information for someone contemplating buying a miner. This forum is young and has nothing comparable.
Here is a link to the Antminer R4 thread started by Bitmain if anyone is interested https://bitcointalk.org/index.php?topic=1597639.0
Have you asked Bitmain why they post on Bitcoin Talk and not here on this forum?
Not at all, you and I have had a couple of good conversations!!!!!!!!Wow. I hope you don't think I'm spreading rumors or false information. I've personally experienced purchasing malfunctioning equipment from them and have been forced to use their absurd warranty return practices on multiple occasions... I say that not to hurt Bitmain, but to let potential purchasers know my experience so they can have all the available exponents of the equation. Most would think that sharing personal vendor experiences with the community is helpful.These indiviguals post false information, spread rumors and use other shady tactics to harm businesses otherwise in good standing, to pressure them and force them to use their software. This is extortion.
I'm all for giving Bitmain their props. They build the best miners available, hands down. I will almost surely have no choice but to continue purchasing from them in the future. They are miles ahead of the competition. However, their failure rates and warranty service have a LONG WAY to go before they deserve praise on that front.
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