Burnett121
Posts: 3
Joined: Mon May 24, 2021 12:58 am

Bitcoindotcom scammed me out of $7000

Mon May 24, 2021 1:03 am

Hi I recently opened a wallet with bitcoindotcom to receive some Bitcoin I had invested more then $4500 into. I gave the company my BTC address to collect funds. I got the transaction IDs and waited. After 2 days I called the company sending the funds and said I received them. I look on the blockchain and it’s correct the wallet address I gave them shows the funds received. It also shows the funds being sent out along with 117 other transactions actively in use daily since 2017! I can’t see the transactions on my wallet app cause according to Bitcoindotcom it was a bug. I’ve given them all the information needed to get my funds back since it was their mess up not mine. I’ve since then got a refund for $3900 but my transactions are $7000. I’ve lost out on investments, being able to provide for my three small kids since I’m a single mother and what belongs to me period! I’ve filed a complaint with CFTC and SEC. I’ve also shared my experiences on Reddit and other public platform to only get others who have wallet issues with this company and I think it’s time more light is being shed on big name companies and not being held responsible for their mistakes.

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Ciaran
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Re: Bitcoindotcom scammed me out of $7000

Mon May 24, 2021 6:18 pm

Hi there,

We're very sorry to hear you had some trouble with a transaction. I believe we are speaking to you at the moment on a support ticket in regards to your issue to gather all the necessary information. However if you have not spoken to our support team yet please feel free to contact us at wallet@bitcoin.com, we would be more than happy to look into this and get it resolved for you. Thank you.
Download your Bitcoin.com wallet HERE

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