Hi this is a new foray for me into cloud mining. I have chosen the bitcoin pool, and a week ago i advised my rental rig of the details. they have 99% success rate on ebay with over 1000 contracts. However, my hash rate is at zero despite them telling me that it is connectd to the pool (BTC) and hashing successfully. I have had numerous email exchanges with supportb desk, who have escalated it to admin several days ago, but still no change. I have had the miner rebooted, sent screenshots to confirm miner is alive, moved from PPS to PPLNS, and still have no has rate on my dashboard. Can anyone help as I am rapdily becoming disillusioned with the entire mining thing.