abbasnejad
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Bitcoin.com Cloud Mining unfair payment. I want my money back

Sun Jun 24, 2018 10:17 am

379 TH/s gives 2$ ... I invested 92201 USD on bitcoin.com cloud mining and before one year paying me 2$ a day. I had also invest on minergate.com at the same time but for 18.49 TH/s they give me 10.77 USD. It means bitcoin .com should give me 220$ a day not 2$.
and also bitcoin.com stopped mining about 2 month for migrating from china to us. who will responsible for this loss
What should I have to do to get my money back ?

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bitkilo
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Re: Bitcoin.com Cloud Mining unfair payment. I want my money back

Sun Jun 24, 2018 2:17 pm

379 TH/s gives 2$ ... I invested 92201 USD on bitcoin.com cloud mining and before one year paying me 2$ a day. I had also invest on minergate.com at the same time but for 18.49 TH/s they give me 10.77 USD. It means bitcoin .com should give me 220$ a day not 2$.
and also bitcoin.com stopped mining about 2 month for migrating from china to us. who will responsible for this loss
What should I have to do to get my money back ?
Hello,

In relation to the period of time Bitcoin.com stopped mining. As per the terms and conditions that you agreed to when buying the contract (https://poolsupport.bitcoin.com/article ... conditions): "the Service Provider shall not be liable for any damages incurred by the Customer as a result of force majeure".
Most of our hash rate is in the USA but the Chinese government banning Bitcoin mining clearly is an example of force majeure. Lifetime contracts were allocated to China.
In good faith, we did offer to buy back any lifetime contracts, offering 100% refund of the purchase price for anyone not happy about the situation.

Now in regards to the payouts from your 2 different cloud mining contracts.
I have calculated the Bitcoin.com payout, and that seems about correct, but we cannot explain why other cloud mining providers pay different amounts.

We do pay the correct amount after subtracting cloud mining fees. This can be confirmed on other pool calculators such as BTC.com's: https://btc.com/tools/mini-mining-calculator

What are the daily fees on your other contract?
Please help Ross and his family during this hard time by donating to the https://freeross.org/ fund. Play at the best provably fair Bitcoin games site here: games.bitcoin.com Need a fantastic Bitcoin wallet Pick up some great Bitcoin.com swag here

abbasnejad
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Re: Bitcoin.com Cloud Mining unfair payment. I want my money back

Sun Jun 24, 2018 6:28 pm

Price Hash power Start date Status Earnings Maintenance cost
#0001 $3567.29 17290.7226 GH/s 2 Jul 2017 Active 0.96021192 BTC ($7318.91) $5.70594/day
#0002 $187.82 1050 GH/s 6 Mar 2017 Active 0.1185568 BTC ($752.39) $0.3465/day
#0003 $26.83 150 GH/s 6 Mar 2017 Active 0.01693488 BTC ($107.50) $0.0495/day

abbasnejad
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Re: Bitcoin.com Cloud Mining unfair payment. I want my money back

Sun Jun 24, 2018 7:09 pm

When you are talking about contract conditions, is there any thing about "offering to buy back any lifetime contracts or offering 100% refund of the purchase price for anyone not happy about the situation " .does it exist in contract you directed me? of course not. Now I am not happy and i want to buy it back . I gave you bitcoin but you take it as dollar just to hide its added value. It means I gave you about 25 BTC and I have gotten about 7 or 8.. That is why I am saying UNFAIR.
In BTC.com site earning is about 120USD you take 118 $ and give just 2 $ to me.. You know what I feel ? Feeling lost 90,000 USD . If you can do any thing for me I appreciate that , otherwise in this method you are insisting, Bitcoin.com and its big name and its cloud mining which you advertise everywhere will going down toward SCAM. Don't do this . Many people trust in you like me. any way. thanks
Last edited by abbasnejad on Tue Jun 26, 2018 10:44 am, edited 1 time in total.

abbasnejad
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Re: Bitcoin.com Cloud Mining unfair payment. I want my money back

Tue Jun 26, 2018 10:43 am

If it was possible for you to offer to buy back and refund of the purchase price. So it might be possible again just for those which missed that chance for some reasons. I hope this happen again. In this way BITCOIN.COM will prove its loyalty and honesty to costumers and clients.

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bitkilo
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Re: Bitcoin.com Cloud Mining unfair payment. I want my money back

Wed Jun 27, 2018 10:12 am

If it was possible for you to offer to buy back and refund of the purchase price. So it might be possible again just for those which missed that chance for some reasons. I hope this happen again. In this way BITCOIN.COM will prove its loyalty and honesty to costumers and clients.
As i explained in the PM to you, we are no longer offering refunds on lifetime mining contracts.
Please help Ross and his family during this hard time by donating to the https://freeross.org/ fund. Play at the best provably fair Bitcoin games site here: games.bitcoin.com Need a fantastic Bitcoin wallet Pick up some great Bitcoin.com swag here

OneChain
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Re: Bitcoin.com Cloud Mining unfair payment. I want my money back

Thu Aug 23, 2018 4:18 pm

Why did you decide not to offer refunds?
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allcoast
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Re: Bitcoin.com Cloud Mining unfair payment. I want my money back

Fri Oct 05, 2018 1:10 pm

What a ripoff. My contract was canceled. I paid 1500 for the year in Dec 2017 and only received a return of .04BTC and .12 BCH Even if the prices stayed at the Dec2017 prices, I still would not have earned my investment back.

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