Read the latest posts before posting, Bangteh. It's just non-cloud hashrate, ie prima facie unrelated to the Lifetime Contract debacle. (Presumably the dramatic increase is because BTC is more profitable at the moment and the pool's fee structure for BTC is less punitive recently due to KableK's advocacy, but I don't know.)
BitKilo, unfortunately I don't think any arbitral tribunal would deign to accept the lame force majeure cop-out in this situation--so I encourage the company's General Counsel to draft a more specific one in the future.
Perhaps at the same time the company could remove the embarrassing "100% Guaranteed Uptime!" (in bold) from the pool website front page.
In any case, it's exactly as Fubukiryuu says:
It was - and still is - clearly stated that the datacenter is located in North America. That is an essential part of the contract and you obviously lied on it, hosting the hardware in China. That's exactly like the region choice for many cloud hosting providers that let you choose the country and make pricing according to it. Your service specifications are crystal clear : 1TH/s per share guaranteed, hosted in North America with 100% uptime guaranteed.
We took certain risks when purchasing a LIfetime Contract (which of course is hardly "lifetime" and only has a certain lifespan anyway), relating to crypto and fiat prices, difficulty, halving, etc. This Chinese regulatory risk (particularly in the context of the explanatory materials available at time of purchase) was the seller's risk, and unless Saint BItts or its pool division is en route to bankruptcy in the medium term, I for one will certainly be making a claim, even if it can't be repaid until Saint Bitt's financial situation allows for it (as I'm happy to support the BCH project and not bankrupt this enterprise).