clyde1
Posts: 1
Joined: Mon Feb 27, 2017 3:15 pm

ShapeShift.io SCAM WEBSITE!!!!!!

Mon Feb 27, 2017 3:49 pm

yesterday,at ShapeShift.io I sent in 59 ZEC to be converted to Bitcoin.the site displayed "processing" and the transfer NEVER happened! i'm still seeing the same message "processing" ! I have sent many emails to their support and have NOT received any reply at all! its now been 2 days AND NO REPLY AT ALL!

At this point i have LOST over $1000. from my ZEC theft from ShapeShift.io and the owner Erik Vorhees.He will be receiving a LAW SUIT from ME!!!!!

I am left to decide that the owner ,Erik Vorhees is an extreme THIEF! Anyone that can HELP ME GET MY ZEC RETURNED PLEASE CONTACT ME NOW!

shapeshiftio
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Re: ShapeShift.io SCAM WEBSITE!!!!!!

Mon Feb 27, 2017 5:06 pm

Hi there,

No need to fear - and no scams here. This looks like a job for our helpful customer support team. Sometimes transactions run into errors. What might have happened was that your deposit was over the limit. We'd be happy to look into that for you, and happily refund you if need be. Sorry to get you all nervous, but we will have this issue taken care of if you wouldn't mind submitting a ticket here: shapeshift.zendesk.com

Thanks! :)

shapeshiftio
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Re: ShapeShift.io SCAM WEBSITE!!!!!!

Mon Feb 27, 2017 5:48 pm

What is your ticket #? We generally contact each ticket submission within 8 hours, so I'm sure we've been able to assist you by now. Either way, I'd be happy to look further into this for you.

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mjglqw
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Re: ShapeShift.io SCAM WEBSITE!!!!!!

Tue Feb 28, 2017 12:14 am

yesterday,at ShapeShift.io I sent in 59 ZEC to be converted to Bitcoin.the site displayed "processing" and the transfer NEVER happened! i'm still seeing the same message "processing" ! I have sent many emails to their support and have NOT received any reply at all! its now been 2 days AND NO REPLY AT ALL!

At this point i have LOST over $1000. from my ZEC theft from ShapeShift.io and the owner Erik Vorhees.He will be receiving a LAW SUIT from ME!!!!!

I am left to decide that the owner ,Erik Vorhees is an extreme THIEF! Anyone that can HELP ME GET MY ZEC RETURNED PLEASE CONTACT ME NOW!
It's been only 2 days LOL. If shapeshift would ever think of pulling a scam dont expect them to scam only $1000 because it's pretty much nothing to them. Anyway goodluck winning that lawsuit lul

Rmcdermott927
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Re: ShapeShift.io SCAM WEBSITE!!!!!!

Tue Feb 28, 2017 3:12 am

I don't know why it's ok in the crypto community to scream "scam" every 5 minutes without doing research or attempting to find a solution (contacting support). Shapeshift is a respected company and I have done dozens of transactions there.
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bientang
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Re: ShapeShift.io SCAM WEBSITE!!!!!!

Tue Feb 28, 2017 6:01 am

Maybe you can make support ticket before says it is scam. If you have problem you can make support ticket it is more effective than you make this thread

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defcon23
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Re: ShapeShift.io SCAM WEBSITE!!!!!!

Wed Mar 01, 2017 10:56 am

sorry but I can't agree: shapeshift.io ISNT a scam. they have proven and proven again since a long time now, they are not scammers.

I had personally got few problems with some withdrawals, but they have a super customers service, and all went solved, each time .. ( and I'm not alone in this case )

so please, don't yell at scam just cause you encounter an issue: just contact their customer's service, and they will find a solution .. 8-)

I'm into IT security from long years, and I could tell you one thing: most of IT problems are located between the screen and the armchair ... ;) got it?

Kind regards
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playground
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Joined: Wed Mar 01, 2017 3:34 pm

Re: ShapeShift.io SCAM WEBSITE!!!!!!

Wed Mar 01, 2017 3:48 pm

Hi there,

I am very concerned because i have 4 trades in a status of "awaiting exchange"
at Shapeshift.io.

They were placed between 10.30 and 1045 this morning (1st March 2017)

There's super active trading between BTC and Dash (I sent btc for dash)
These are market orders, sell at the market price orders.
Why these trades are 'stuck'... i specified no price.
Is this because there's a technical issue relating to trading quantities ?

If there is any one reading this from ShapeShift.io ....
I would like to revoke these trades and have the btc returned to me at
this address: 1Arc7hHYe79Hy3eoyoBRbXjFBnFwefMGfJ

The details of the trades are shown below:
(Each of these trades is valued at 0.84 BTC)

---
Order ID: 35615aa1-6f39-41bd-92a9-49816f7d84f4
deposited to: 12WwfTTWAwzrnuVELjn8Zk5f5HPda3kHtt
Transaction ID: 75a7ee9cc758979b924500f0aa2e47d5f2c3161cda4dbadc429104d28af40b4e
---
Order ID: 788060eb-d566-4b77-843a-05e9db13105c
deposited to: 1L2QGGDcvs56qeahoCgnhKCuvWEFtgEqVi
Transaction ID: 7a38a3155267b0d43f50087d51c8dd331f4ad0ccd1a1390c5c9000e94e11fdc6
---
Order ID: 093e8a3a-4f56-42e4-92b6-e1bd07e6ed7e
deposited to: 1Cj1vTp3ftDL8u1dk2naaedV33dWDKYSjD
Transaction ID: 6ab685f8cecba0db7034418883d47cb4937d17ad7d899dcc6b1e71f222a9a458
---
Order ID: aa282118-93f0-446f-abd1-f1fde98396df
deposited to: 1G4LuRXTurB5GxRsDoY9iyEVMNinu9he8k
Transaction ID: 5846c4ed1221ab475e9970b2e65e7903554e29dc7eca9318fdd24fcc1ff27b57
---

I would be very grateful for any help with this

playground :)

JohnBricksaw
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Re: ShapeShift.io SCAM WEBSITE!!!!!!

Mon Mar 20, 2017 4:08 pm

thanks for the information...

jackboss
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Re: ShapeShift.io SCAM WEBSITE!!!!!!

Tue Mar 21, 2017 8:47 am

Thanks for the notice anyway.

gyres
Posts: 1
Joined: Fri Jan 05, 2018 12:33 am

Re: ShapeShift.io SCAM WEBSITE!!!!!!

Fri Jan 05, 2018 12:42 am

Hi there,

No need to fear - and no scams here. This looks like a job for our helpful customer support team. Sometimes transactions run into errors. What might have happened was that your deposit was over the limit. We'd be happy to look into that for you, and happily refund you if need be. Sorry to get you all nervous, but we will have this issue taken care of if you wouldn't mind submitting a ticket here: shapeshift.zendesk.com

Thanks! :)
Hi can you please help me. I have 2 failed transactions on shapeshift. I have nit received any response from customer service to my tickets i have submitted. Please help. Order ID: b804f0c2-2906-4a29-91f2-0d9486c14837 this is a new one , but i really need help thanks.

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