I'm talking about this site https://exmo.com/
, The EXMO support is also very Terrible attitude and Bad, I submited a email ticket but they will never reply your email. When you contact them on the chat, you will see 99 queue before in most time. If you are lucky to wait for a long time and have the opportunity to talk with the support, They will reply you with "I don't know if this BTC have sent or not", and then leave the chat without message.
The truth is it didn't submit the transaction on the network, while display status "paid" on their system. This is totally a fruad and cheat behavior.
I have lost all my BTC on this transaction and I'm sharing myself bad experience on this site https://exmo.com
, if you are cherish your BTC, Please leave away from this site https://exmo.com