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by dht
Wed Dec 27, 2017 10:15 pm
Forum: Technical Support
Topic: Can't create wallet Topic is solved
Replies: 10
Views: 1687

Re: Can't create wallet Topic is solved

"If you get the error at step #9 that means that you already have an existing BCH wallet which contains the key." Yes, I do get that error at step #9 but the BCH wallet is not listed in Settings so I have no way to choose it in step 10. Sorry, you are likely making a mistake somewhere (e.g., perhap...
by dht
Wed Dec 27, 2017 9:06 pm
Forum: Technical Support
Topic: Can't create wallet Topic is solved
Replies: 10
Views: 1687

Re: Can't create wallet Topic is solved

Thank you for the response. I have contacted wallet@bitcoin.com twice over the last couple of weeks but never received a reply. What would I do if the BCH wallet was accidentally deleted? You're welcome and sorry to read that you haven't heard back from support in two weeks. If you get the error at...
by dht
Wed Dec 27, 2017 7:04 pm
Forum: Technical Support
Topic: Can't create wallet Topic is solved
Replies: 10
Views: 1687

Re: Can't create wallet Topic is solved

You're welcome. It sound like you may be trying the steps on the wrong wallet. In step #10 you are (in your case) to use your existing BCH wallet (not your existing BTC wallet). That's the problem. There is no existing BCH wallet. The process will not create it. The only wallet I can use it the BTC...
by dht
Wed Dec 27, 2017 4:58 pm
Forum: Technical Support
Topic: Can't create wallet Topic is solved
Replies: 10
Views: 1687

Re: Can't create wallet Topic is solved

Hi dht, (1) I believe that step 9 specifically indicates that if an error is received that you are to then use your existing wallet (because a recovery wallet will not exist) for step 10. (2) I believe that the latest version of the Bitcoin.com wallet is v4.1.0 Thanks for your response. I executed ...
by dht
Wed Dec 27, 2017 6:19 am
Forum: Technical Support
Topic: Can't create wallet Topic is solved
Replies: 10
Views: 1687

Re: Can't create wallet Topic is solved

Hi dht, (1) I believe that step 9 specifically indicates that if an error is received that you are to then use your existing wallet (because a recovery wallet will not exist) for step 10. (2) I believe that the latest version of the Bitcoin.com wallet is v4.1.0 Thanks for your response. I executed ...
by dht
Wed Dec 27, 2017 5:41 am
Forum: Technical Support
Topic: Can't create wallet Topic is solved
Replies: 10
Views: 1687

Can't create wallet Topic is solved

I am following the steps listed here as BCH was accidentally sent to my BTC wallet. https://walletsupport.bitcoin.com/article/80/i-accidentally-sent-bch-to-my-btc-wallet In step 9 I do receive the error mentioned (key already associated with an existing wallet) so I continue to step 10. But in step ...
by dht
Wed Dec 27, 2017 5:37 am
Forum: Technical Support
Topic: What is the correct Wallet Service URL?
Replies: 1
Views: 975

Re: What is the correct Wallet Service URL?

v 3.6.0 has the Service URL in the post above for BCH when you try to create a new personal BCH wallet in the steps listed here https://walletsupport.bitcoin.com/article/80/i-accidentally-sent-bch-to-my-btc-wallet That url appears to be incorrect for BCH and it appears v 4 has this fixed. (But now I...
by dht
Wed Dec 27, 2017 3:59 am
Forum: Technical Support
Topic: What is the correct Wallet Service URL?
Replies: 1
Views: 975

What is the correct Wallet Service URL?

Could someone please tell me what the correct Wallet Service URL is?

Is https://bwsbcc.bitcoin.com/bws/api correct and if not what is the right URL?

I am trying to create a new personal wallet and I receive the message:

Error creating wallet: BADREQUEST: Invalid network
by dht
Fri Dec 15, 2017 3:45 am
Forum: Technical Support
Topic: Error creating wallet: BADREQUEST : Invald network
Replies: 4
Views: 790

Re: Error creating wallet: BADREQUEST : Invald network

I am having this same problem. If you get a response from wallet@bitcoin.com please share it here. I emailed them days ago and received no response. My guess is that maybe we need to use a different Service URL but I have no idea what it would be.
by dht
Sun Dec 10, 2017 4:48 am
Forum: Technical Support
Topic: Error creating wallet: BADREQUEST: Invalid network
Replies: 2
Views: 761

Re: Error creating wallet: BADREQUEST: Invalid network

Just tried again and I am getting the same error.

If I go to the Service URL https://bwsbcc.bitcoin.com/bws/api

I get this error

Cannot GET /bws/api
by dht
Sun Dec 10, 2017 3:39 am
Forum: Technical Support
Topic: Error creating wallet: BADREQUEST: Invalid network
Replies: 2
Views: 761

Error creating wallet: BADREQUEST: Invalid network

I am following the steps listed here https://walletsupport.bitcoin.com/article/80/i-accidentally-sent-bch-to-my-btc-wallet When I get to step 9 Create Wallet I receive the error below Error creating wallet: BADREQUEST: Invalid network The wallet service URL is https://bwsbcc.bitcoin.com/bws/api Is t...

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