If you are using the Bitcoin.com wallet, please contact our support team on: email@example.comI sent payment incorrectly I believe. I am completely new to this so I apologize in advance.
I contacted Simplex about my missing payment. This was the response.
I see that you purchase BCH currency and inserted BTC wallet address. That could be the reason why you are not able to see your funds.
Any clue as to how I resolve this? The money has been taken from my bank but my payment has not been received.
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